I am just wanted to let you know what has been going on with my Provocraft machines.
First the Gypsy: After a few calls to Cricut about my USB breaking off and rattling around inside they decided to replace my machine. How excited am I? The thing was way out of warranty and they told me they wouldn't replace a few times before. Well I am over the moon!!
Here is my Gyspy being updated.
It took four hours to update it and I didn't even update the Imagine stuff. Then I had to link all my carts back to it.
The E2: So I returned my first Expression 2 Anniversary Edition after it was not cutting properly. I was so excited they sent me another Anniversary Edition to replace it. I opened it up, set it up and started cutting. My luck the blade was dragging over the image and cutting it up! So now I have to send it back again. I was warned that I will not get another Anniversary Edition this time. So here is my second E2 ready to be boxed up. Luckily I still have my original Expression to use.
The wait begins, again.
Happy Scrapping!
Judy
Judy, I am so happy for you. I must admit that when I heard of your woes with your Gypsy it made a little nervous, but I am so glad that provo-craft gave you a new machine. Good business.
ReplyDeleteGlad to hear that your items are being updated/replaced. I hope that they will be returned to you quickly. :)Amy
ReplyDeleteGood for you for not taking no for an answer. I'd be lost without my Gypsy. As a matter of fact, I don't even know how to operate my machines without the Gypsy. I got a Gypsy with my first machine so never learned!
ReplyDeleteWow, I can't believe all the problems you've had! I'm so glad you're getting replacements though. So, If they can't replace your anniversary edition with another anniversary edition, are they going to do something to make up for the two extra built-in cartridges you'll be missing on a regular E2? I'm just glad you'll be up and running again soon!
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